Swiggy collaborates with the Indian Institute of Technology Jodhpur to fuel innovation

November 15, 2022

  • Aims to jointly develop facial recognition tools to facilitate smooth on-boarding of delivery executives 
  • This partnership will further strengthen Swiggy’s position in the Indian eco-system as an AI-first company

Swiggy has entered into a collaboration with the prestigious Indian Institute of Technology, Jodhpur (IITJ). As a part of this partnership, Swiggy’s Applied Research team along with leading researchers from the institute will develop a state-of-the-art face recognition system based on computer vision and artificial intelligence.

The newly developed face recognition system will further strengthen the AI capability of the Swiggy platform and enable increased security and compliance on the platform, thus providing a smoother experience for customers and restaurant partners.

Swiggy recognized the need for an AI-driven capability that can automatically detect and extract faces from various types of images and selfies. The extracted faces are used for identity verification of a person by matching them against selfies taken via the app. Moreover, this technology has the capability to provide benefits to Swiggy in several applications of fraud detection, impersonation, shift attendance, etc.

Commenting on the partnership, Hemant Misra, VP – Applied Research at Swiggy, said, “Swiggy has always aspired to develop and use cutting-edge solutions to provide its customers and partners with the greatest convenience. With the help of changemakers at IIT Jodhpur, we are developing a solution that would streamline comprehensive background checks for delivery partners and help us control and reduce impersonation as well as fraud.”

Prof. Mayank Vatsa, PI, IIT Jodhpur said, “The research team at IIT Jodhpur has been working on designing robust face recognition solutions for constrained and unconstrained environments for more than a decade. This partnership with Swiggy provides an opportunity to advance research for solving real-world applications of matching document ID with selfies.”

In the future, Swiggy also plans to scale this innovative technology for customer age verification for alcohol purchases in the states where it operates.

About IIT Jodhpur

The Indian Institute of Technology Jodhpur was established in 2008, to foster technology education and research in India. The institute is committed to technological thought and action to benefit the economic development of India. Scholarship in teaching and learning; scholarship in research and creative accomplishments; and relevance to industry are three driving forces for us at IIT Jodhpur.

IIT Jodhpur functions from its sprawling residential Permanent Campus of 852 acres on National Highway 62, North-Northwest of Jodhpur towards Nagaur. This campus is meticulously planned and envisioned to stand as a symbol of academics. A large parcel of the Permanent Campus (of about 182 acres) is set aside for the development of a Technology Park to strengthen institute-industry interactions. The institute is committed to a multidisciplinary approach of technology development and it has established state-of-the-art laboratories for fundamental as well as industry-oriented research.

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