Swiggy and the Ministry of Skill Development and Entrepreneurship (MSDE) to collaborate to provide skilling and employment opportunities 

September 11, 2024


Swiggy Skills inaugurated by Shri Jayant Chaudhary, Honourable Minister of State (I/C), Ministry of Skill Development & Entrepreneurship (MSDE), and Minister of State, Ministry of Education, Government of India

Swiggy commits to providing skilling and training across its food delivery and quick commerce network

New Delhi, September 11, 2024: Swiggy, India’s pioneering on-demand convenience platform, has launched Swiggy Skills, an initiative aimed at offering a range of skilling and employment opportunities within its food delivery and quick commerce network.

Swiggy Skills was formally launched today in New Delhi, by Union Minister for Skill Development & Entrepreneurship, Shri Jayant Chaudhary. Speaking on the occasion, the Honourable Minister said, “With a median age of 28 years, we are one of the world’s youngest countries, and it has been a perpetual endeavour of this government to provide opportunities for entrepreneurship, skilling and employment.  We have introduced several programmes in this direction including Skill India Digital Hub. Home-grown brands such as Swiggy epitomise the talent and entrepreneurial spirit of India, and it is very heartening for me to see their intent and commitment towards supporting the government in our endeavour towards creating a Saksham and Viksit Bharat” 

Established in 2014, Swiggy is a leading consumer brand in India, operating in nearly 700 cities. It is the country’s pioneer in food delivery (Swiggy Food) and quick commerce (Swiggy Instamart).

Speaking at the occasion, Rohit Kapoor, CEO of Swiggy Food Marketplace, said, “India’s F&B and retail sectors are expanding rapidly, contributing around 13% of the overall GDP and generating significant employment. As digitization accelerates growth in these sectors, there is an urgent need for a skilled workforce across the entire value chain.”

Kapoor added that, to begin with, Swiggy Skills will have four broad components, “We plan to 

integrate with MSDE’s Skill India Digital Hub (SIDH) across our partners’ apps, enabling almost 2.4 lakh delivery partners and the staff of our 2 lakh restaurant partners to easily access online skill development courses, offline certifications, and training modules. Second, youngsters who have undergone training under MSDE’s programme for operational roles such as retail and logistic management, and operational aspects of F&B business, will be connected to Swiggy’s ecosystem of restaurants and retail backend operations, where they can find suitable opportunities. In Swiggy Instamart operations, we will be able to provide recruitment to 3,000 individuals across the country. We have also planned to provide training and internship to 200 people trained by MSDE, in our quick commerce operations at the senior level, and finally Swiggy, under our employee volunteering program will be able to provide in-house expertise to create training modules on emerging issues such as Artificial Intelligence (AI), Marketing, Retail, Quick Commerce, Logistics, and more.” 

An MoU was signed between the Ministry of Skill Development and Entrepreneurship, and Swiggy, affirming the commitment of both entities to collaborate towards creating employment, internship and training opportunities for people in restaurant operations, and various aspects of retail management. 

About Swiggy:

Swiggy is India’s pioneering on-demand convenience platform, catering to millions of consumers each month. Founded in 2014, its mission is to elevate the quality of life for the urban consumer by offering unparalleled convenience. With an extensive footprint in food delivery, Swiggy Food collaborates with nearly 2 lakh restaurants across 600+ cities. Swiggy Instamart, its quick commerce platform operating in 43 cities, delivers groceries and other essentials across 20+ categories in 10-15 minutes. Fueled by a commitment to innovation, Swiggy continually incubates and integrates new services like Swiggy Dineout and Swiggy Genie into its multi-service app. Leveraging cutting-edge technology and Swiggy One, the country’s only membership program offering benefits across food, quick commerce, dining out, and pick-up and drop services, Swiggy aims to provide a superior experience to its consumers. 

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